Shipping Policy

Last Updated: November 1, 2025

Thank you for shopping with Aurike Tech International Co., Limited (“Aurike,” “we,” “our,” or “us”).
This Shipping Policy explains how we process, ship, and deliver your orders worldwide, including estimated timelines, shipping fees, and import tax details.
Our website automatically displays product prices in your local currency for clear and transparent checkout.

1. Company Information

Company Name: Aurike Tech International Co., Limited
Business Registration Number (BRN): 78729341
Established: 2025
Registered Address: Unit 18, 8/F, Peter Leung Industrial Building, 103 Wai Yip Street, Kwun Tong, Hong Kong
Email: service@aurike.com

Website: https://www.aurike.com

2. Order Handling Time

All orders are processed within 3–5 business days (Monday–Friday, excluding public holidays) after payment confirmation.
During high-volume periods such as holidays or promotional events, handling time may take 1–2 extra days.
Once your order ships, you’ll receive a shipping confirmation email with your tracking number.

3. Active Markets and Currency Display

Aurike currently serves customers in:
🇦🇺 Australia 🇨🇦 Canada 🇪🇺 European Union 🇭🇰 Hong Kong SAR
🇯🇵 Japan 🇳🇿 New Zealand 🇸🇬 Singapore 🇬🇧 United Kingdom
🇦🇪 United Arab Emirates 🇺🇸 United States

Automatic Currency Conversion

Our website automatically detects your location and displays prices in your local currency (USD, CAD, AUD, GBP, EUR, HKD, SGD, JPY, AED, etc.).
Currency rates are refreshed daily by our payment provider.
The total amount — including product price, shipping fee, and applicable taxes — will be clearly shown before checkout.
You may manually switch regions or currencies at any time from the site footer.

4. Shipping Method and Delivery Time

We partner with trusted international couriers such as UPS, FedEx, SF Express, and DHL.
All shipments are sent by Air Express for reliability and speed.

Shipping Type	Estimated Delivery Time
Air Express (All Markets)	5–7 business days

Delivery time begins after the 3–5 business day handling period.
Slight variations may occur depending on customs inspection or local courier operations.
Tracking information becomes active 24–48 hours after dispatch.

5. Shipping Coverage

We currently ship to all active markets listed above.
If your region is not included, please contact us at service@aurike.com before placing an order.

❌ We do not ship to restricted destinations including Iran, North Korea, Syria, and Crimea.

6. Shipping Fees and Free Shipping

Region	Shipping Fee
All Markets	USD 25 (flat rate)

The flat shipping fee of USD 25 applies to all destinations.
Shipping charges are automatically calculated at checkout based on your selected region and currency.
In certain markets, import tax or VAT may be collected together with shipping fees at checkout, and this will be clearly displayed before payment.

7. Customs Duties and Taxes

International orders may incur import duties, VAT, or customs taxes as required by local law.
1. Be displayed and collected at checkout along with shipping

8. Damaged or Lost Packages

If your package arrives damaged or does not arrive within the expected timeframe, please contact us within 48 hours and include:

Photo of the shipping label (with tracking number)
Photo of the outer packaging showing damage
Photo of the damaged item inside the box

We will assist in filing a claim or arranging a replacement.

9. Address Accuracy

Please ensure your shipping address is correct before checkout.
Aurike is not responsible for delays or loss caused by incomplete or incorrect addresses.
If you need to update your address, please email service@aurike.com within 24 hours after placing your order.

10. Tracking Your Order

A tracking link will be emailed once your order ships.
Tracking data typically appears within 24–48 hours.

11. Contact Us

📍 Aurike Tech International Co., Limited
Unit 18, 8/F, Peter Leung Industrial Building, 103 Wai Yip Street, Kwun Tong, Hong Kong
📧 Email: service@aurike.com