3 Years Warranty

At Aurike, we stand by the quality of our products and offer a 3-year warranty covering motors, hardwired components, and materials.

Warranty Coverage

If your product becomes unusable due to a non-human-induced defect within three years, we will remake it for you free of charge.

After-Warranty Support

If the issue arises after three years, please still contact us—we are happy to assist with replacements. We can provide the necessary parts, but you will need to cover the shipping costs.

To apply for a warranty claim, please contact us via email at service@aurike.com and include clear photos or videos showing the issue. This will help us assess the situation and provide the best solution for you.